Privacy Policy for Celtic Pedal Ventures
At Celtic Pedal Ventures, we are committed to protecting your privacy. This Privacy Policy outlines how our online platform collects, uses, discloses, and protects your personal information when you engage with our services, which include customized bicycle tour planning, guided cycling expeditions, bike rental and repair services, eco-friendly travel consulting, and group cycling events coordination.
By using our services, you agree to the collection and use of information in accordance with this policy.
Information We Collect
We collect several different types of information for various purposes to provide and improve our service to you.
Personal Data
While using our service, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you ("Personal Data"). Personally identifiable information may include, but is not limited to:
- Email address
- First name and last name
- Phone number
- Address, State, Province, ZIP/Postal code, City
- Dietary restrictions or medical conditions relevant to tour participation
- Cycling experience level and preferences
- Payment information (processed securely by third-party processors)
Usage Data
We may also collect information that your browser sends whenever you visit our site or when you access our service by or through a mobile device ("Usage Data").
This Usage Data may include information such as your computer's Internet Protocol address (e.g. IP address), browser type, browser version, the pages of our service that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers and other diagnostic data.
How We Use Your Information
Celtic Pedal Ventures uses the collected data for various purposes:
- To provide and maintain our services
- To notify you about changes to our services
- To allow you to participate in interactive features of our service when you choose to do so
- To provide customer support and respond to inquiries
- To personalize your experience and offer customized tour plans
- To manage your bookings and reservations
- To monitor the usage of our service and improve its functionality
- To detect, prevent and address technical issues
- To send you marketing and promotional communications, where you have opted in
Disclosure of Your Information
We may share your information with third parties only in the following situations:
- Service Providers: We may employ third party companies and individuals to facilitate our service ("Service Providers"), to provide the service on our behalf, to perform service-related services or to assist us in analyzing how our service is used. These third parties have access to your Personal Data only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose. This may include payment processors, IT service providers, and tour operators.
- Legal Requirements: Celtic Pedal Ventures may disclose your Personal Data in the good faith belief that such action is necessary to: comply with a legal obligation; protect and defend the rights or property of Celtic Pedal Ventures; prevent or investigate possible wrongdoing in connection with the service; protect the personal safety of users of the service or the public; protect against legal liability.
- With Your Consent: We may disclose your personal information for any other purpose with your explicit consent.
Security of Data
The security of your data is important to us, but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Data, we cannot guarantee its absolute security. We implement a variety of security measures, including encryption and access controls, to maintain the safety of your personal information.
Your Data Protection Rights Under GDPR (General Data Protection Regulation)
If you are a resident of the European Economic Area (EEA), you have certain data protection rights. Celtic Pedal Ventures aims to take reasonable steps to allow you to correct, amend, delete, or limit the use of your Personal Data.
In certain circumstances, you have the following data protection rights:
- The right to access: You have the right to request copies of your personal data.
- The right to rectification: You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
- The right to erasure: You have the right to request that we erase your personal data, under certain conditions.
- The right to restrict processing: You have the right to request that we restrict the processing of your personal data, under certain conditions.
- The right to object to processing: You have the right to object to our processing of your personal data, under certain conditions.
- The right to data portability: You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.
- The right to withdraw consent: You also have the right to withdraw your consent at any time where Celtic Pedal Ventures relied on your consent to process your personal information.
Please note that we may ask you to verify your identity before responding to such requests.
Links to Other Sites
Our service may contain links to other sites that are not operated by us. If you click on a third-party link, you will be directed to that third party's site. We strongly advise you to review the Privacy Policy of every site you visit. We have no control over and assume no responsibility for the content, privacy policies or practices of any third-party sites or services.
Children's Privacy
Our service does not address anyone under the age of 18 ("Children"). We do not knowingly collect personally identifiable information from anyone under the age of 18. If you are a parent or guardian and you are aware that your Children have provided us with Personal Data, please contact us. If we become aware that we have collected Personal Data from children without verification of parental consent, we take steps to remove that information from our servers.
Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. We will let you know via email and/or a prominent notice on our service, prior to the change becoming effective and update the "last updated" date at the top of this Privacy Policy.
You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.
Contact Us
If you have any questions about this Privacy Policy, please contact us:
Celtic Pedal Ventures
2847 Greenway Road
Suite 3A
Cork, County Cork
T12 R9F7
Ireland